Bingoal, the family-owned gambling operator, has taken on Neccton’s Mentor software in its Netherlands online casino and sportsbook.
Customers who play online bingo will have the ability to access many casino games as well as continue their betting on sporting events, while also having the protection afforded by Mentor responsible gambling.
Mentor can be used to track and identify problematic gambling behavior using real-time data analysis. It can detect triggers like large increases in deposits frequency. This alerts an operator who contacts the individual.Mentor also includes modules on Fraud, AML, and CRM.
“We started our research in gambling 15 years ago and have published multiple academic studies in the area of player tracking and responsible gaming,” said Dr Michael Auer, Neccton Director and Head of Development.
“We have shown that players who gamble responsibly are more loyal, and their customer lifetime is significantly longer. It is a great honor to help millions of people across many brands and also to welcome Bingoal into this group.
A Bingoal spokesperson said: “We are always looking for tools to improve our platform in order to better protect players from the potential risks of gambling addiction. The expert on responsible gaming, Dr Michael Auer, is shared with the community. mentor tool. Mentor was the logical choice for Bingoal.
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